1. The software is installed as an executable mode on a centralized web server or at clients server and Gour Software & Services Pvt. Ltd. will preserve the source program. The client has no right to claim for the source program at any time.
2. The software runs in online conditions and each client will have their own user(s) login and password .
3. Gour Software & Services Pvt. Ltd. will update the software time to time as required.
4. Client has no right to make changes in the database structure.
5. Client has to buy his own computer/ tablet/mobile to run the software, Gour Software & services Pvt. Ltd, will not provide any hardware or system software for the same .
6. Clients has to take their own backup on regular basis. Gour software & services Pvt. Ltd. will not be responsible for data loss due to any hardware damages or software malfunctioning due to any virus attack or hacking of server or any other reason even though, Gour Software & Services Pvt. Ltd. will manage an Antivirus on its server.
7. Liability of Gour Software & Services Pvt. Ltd is limited to resolving the bugs and data error, and cannot be extended to recover the damages caused due to application malfunction or any data inconsistency. It is the responsibility of the client to manually cross check the critical system report and financial data.
8. Software may stop working during maintenance process of server or any other hardware for few hours. Although, in most of the cases, it will be performed during the night.
9. Gour Software & Services Pvt. Ltd. will maintain the privacy of the data of its client(s) but in case of hacking of server Gour Software & Services Pvt. Ltd. will not be responsible for that.